Shipping policy

Shipping Policy

Last Updated: 7 JUNE 2026

Thank you for shopping with DRIP FORGE. We are committed to delivering your order as quickly and efficiently as possible. Please review our Shipping Policy below for information regarding order processing, shipping timelines, tracking, and delivery.

Delivery timelines are estimates and begin after the order has been processed and dispatched. Actual delivery times may vary due to weather conditions, public holidays, courier delays, remote locations, customs clearance (for international orders), or other unforeseen circumstances.

1. Order Processing

All orders are processed within 2 to 3 working days after payment confirmation.

Orders are processed during our normal business hours:

Business Days: [MONDAY–FRIDAY]

Orders placed on weekends, public holidays, or non-business days will be processed on the next business day.

Please note that processing time is separate from shipping and delivery time.

2. Shipping Methods

We partner with trusted courier and logistics providers to deliver orders safely and efficiently.

Available shipping options may include:

  • Standard Shipping

  • Express Shipping

  • Cash on Delivery (if available)

  • International Shipping (if applicable)

Available shipping methods may vary depending on your delivery location.

3. Delivery Timeframes

Estimated delivery times are as follows:

Domestic Shipping (India)

  • Metro Cities: 2 - 5 BUSINESS DAYS

  • Tier 2 & Tier 3 Cities: 3–7 BUSINESS DAYS

  • Remote Areas: 5–10 BUSINESS DAYS

Express Shipping

  • Estimated delivery: 1–3 BUSINESS DAYS

International Shipping (If Available)

  • Estimated delivery: 7–14 BUSINESS DAYS

Delivery timelines are estimates and may vary due to factors beyond our control.

4. Shipping Costs

Shipping charges are calculated during checkout and displayed before payment.

Domestic Shipping

  • Standard Shipping: ₹49

  • Express Shipping: ₹149 (where available)

  • Cash on Delivery (COD): Additional ₹49 handling fee
  • Express Shipping: ₹149 (where available)

  • Free Shipping on : Orders above ₹999

International Shipping

  • International shipping charges vary by destination and will be calculated at checkout.

Additional customs duties, taxes, import fees, or local charges imposed by your country may be the responsibility of the customer.

5. Order Tracking

Once your order has been shipped, you will receive:

  • A shipping confirmation email

  • Tracking number

  • Courier partner details

You can track your shipment using the tracking link provided in the shipping confirmation email.

Please allow up to [24-48 HOURS] for tracking information to become active after dispatch.

6. Delivery Issues and Delays

While we strive to ensure timely deliveries, delays may occur due to:

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Transportation disruptions

  • Courier network delays

  • Incorrect shipping information provided by the customer

  • Customs processing (for international orders)

We are not responsible for delays caused by third-party courier services; however, we will make reasonable efforts to assist customers in resolving delivery issues.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information.

If an incorrect address is provided:

  • Delivery may be delayed or unsuccessful.

  • Additional shipping charges may apply for re-delivery.

  • We may be unable to issue refunds for orders lost due to incorrect address details.

Please contact us immediately at dripforger@gmail.com if you notice an error in your shipping information.

8. Lost, Stolen, or Damaged Packages

If your package is lost, damaged, or arrives with visible signs of tampering:

  1. Contact us within 6 days of delivery.

  2. Provide your order number and relevant photos (if applicable).

  3. We will work with the shipping carrier to investigate the issue.

Resolution times may vary depending on the courier's investigation process.

9. Failed Delivery Attempts

If delivery cannot be completed due to:

  • Customer unavailability

  • Incorrect address

  • Refusal to accept delivery

the package may be returned to us.

In such cases:

  • Re-shipping charges may apply.

  • Refunds may be subject to shipping and handling deductions.

10. International Shipping (If Applicable)

We may offer international shipping to selected countries.

Customers are responsible for:

  • Customs duties

  • Import taxes

  • VAT/GST

  • Brokerage fees

  • Other destination-country charges

These charges are determined by local authorities and are not included in our product or shipping prices unless otherwise stated.

We are not responsible for customs delays or additional charges imposed by destination countries.

11. Shipping Restrictions

We reserve the right to restrict shipping to certain locations due to:

  • Legal requirements

  • Logistics limitations

  • Security concerns

  • Service availability

If we cannot ship to your location, we will notify you and issue a refund if payment has already been received.

12. Contact Us

If you have any questions regarding shipping, delivery, or tracking, please contact us:

DRIP FORGE

Email: dripforger@gmail.com

Customer Support Hours: 10 am - 3pm